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ValidatorsTestnetSubmitting an Issue

Submitting an Issue on Testnet

This is the official way to report an issue.

Use this page only after you have already checked Common Problems on Testnet.

Before opening an issue, collect:

  • your Validator Account ID
  • the current node status you see in the Auctions app
  • the last command you ran and its output
  • recent chainflip-node / chainflip-engine logs

First output your logs to the terminal. Copy the output to the channel below.

journalctl -u "chainflip-*" --since "2 days ago" > /tmp/logs

Then you can very easily copy that log file to your local machine, and include it in your issue description in Discord.

scp -i /path/to/ssh/key root@<YOUR NODE IP>:/tmp/logs $HOME/

For general help, the 🧪︱testnet-discussion channel in the Perseverance Testnet Discord category is a good place to start.

If you have hit a more serious issue or have a formal request, use this:

https://github.com/chainflip-io/support 

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